FAQ
How to use Maysa
Is the underwear hygienic?
Absolutely! Maysa underwear is 100% hygienic. Each pair is made with certified, skin-safe fabrics and advanced absorbent layers that lock in moisture and prevent bacteria growth. They keep you fresh, dry, and protected for up to 12 hours, without the irritation that pads and tampons can cause. After wearing, just give them a regular wash and they’re ready to be loved again. Safe, clean, and always hygienic.
How many times a day should I change the underwear?
You can usually wear one pair for 8–12 hours, which means most women only need 1–2 pairs a day. Of course, it depends on your flow. On heavier days, we recommend choosing our heavy styles made to keep you perfectly protected.
How does the underwear handle odours?
The absorbent layer of Maysa underwear is treated with an antibacterial finish that keeps things fresh and hygienic while also preventing any unwanted odors.
Can I wear the underwear after giving birth?
Yes, you can absolutely wear Maysa during the postpartum period. Many new moms already do and they love the comfort and protection it gives them. For those first weeks, we recommend choosing our heavy or extra heavy styles for the best support.
Who are they suitable for?
Maysa is for every woman. Our underwear is loved by all ages and is designed to support you through light to heavy flows, and even with little leaks or daily discharge.
Does it really work?
Your protection always comes first. That’s why we design our absorbent layers together with textile engineers to make sure they’re reliable, safe, and ultra-comfy. Today, tens of thousands of women trust Maysa, keep coming back for more, and share their glowing feedback with us.
Are they suitable for a first period?
Maysa is also perfect for girls just starting their period. Many moms have chosen our underwear for their daughters and the feedback has been wonderfully positive.
Are they suitable for incontinence?
Yes, you can also count on Maysa for mild incontinence. The absorbent layer works just as reliably as it does during your period,keeping you fresh, dry, and confident.
Is it possible to use the underwear for sports?
Maysa underwear is perfect for sports. They move with you and keep you protected through every workout.
Returns and exchanges
What is the procedure for returning/exchanging goods?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Can I exchange/return only a part of my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Who pays for the delivery when returning/exchanging the underwear?
You can contact us through our contact page! We will be happy to assist you.
Can I exchange the panties for a different cut/colour?
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What are the rules for returning goods?
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How should I return the goods?
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When and how will my money be returned for the returned goods?
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How to keep her fresh
How do I wash the underwear?
Caring for your Maysa is simple. Just rinse her in cold water, then wash by hand or in the machine. For the best results, use a liquid detergent and skip the fabric softener, it can reduce absorbency. We recommend a gentle cycle, and if you spin-dry, keep it low (800–1000 RPM). When hand-washing, simply give the absorbent layer a gentle squeeze. With a little love, she’ll stay fresh and reliable for years.
How long will my underwear last?
With the right care, your Maysa can last up to 50 washes, that’s around 1.5 to 2 years for most women! And many of our customers happily share that their Maysa lasts even longer, while staying just as reliable.
Is it possible to dry the underwear in a dryer?
We don’t recommend using a dryer.. High heat can wear out the fabric faster. To keep your Maysa in the best shape, simply hang her up and let her air-dry naturally.
What detergent for washing the underwear should I choose?
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Sizing
How to choose a fitting size?
To find your perfect size, simply measure the width of your hips and compare it with our size chart. Stuck between two sizes? We recommend going a size bigger you then your everyday underwear.
What if I’m between sizes?
No stress. If you’re in between, we recommend choosing a size bigger than your everyday size in underwear. Prefer a little more comfort? Size up. Want a snugger fit? Size down.
Will they feel like a diaper because of the absorbent layer?
Not at all! The absorbent layers are designed to be thin and flexible. Your Maysa will feel just as comfy as your favorite pair of underwear (only with superpowers).

